How it works
How Loquent works
Most businesses start with an AI answering service: an AI Sales Coordinator that picks up every call and chat. Then they add more AI staff. Hire by role, connect what you already use, and decide what needs your approval. Set it up yourself in minutes, or with our team on a call.
- Data stored in Canada
- Security verified by Google
- You decide what needs your approval
Four steps
From your Google listing to your first hire.
- 1
Tell us about your business.
Share your website or Google listing. Loquent reads your services, hours, prices and service area, and you check what it found. You're proofreading, not filling in a form.
- 2
Hire your first employee.
Pick a role. It arrives with a job description, the questions your trade asks, and rules it won't break, like never making up a price.
- 3
Connect what you already use.
Your phone number, website chat, WhatsApp, Gmail or Zoho, Google Calendar, Drive and Sheets. Connect only what you want it to touch.
- 4
Run it from your phone.
Ask questions, approve what's waiting, and switch on ready-made routines with one tap.
- Gmail
- Google Calendar
- Google Drive
- Google Docs
- Google Sheets
- Google Slides
- Zoho
- Zapier
- Messenger
Start free
Find your business
Your Business Brain
One Business Brain. An entire AI team.
Every AI employee you hire works from the same brain, in three parts.
| Part | What it is |
|---|---|
| Business Knowledge | What your company does: services, prices, hours, policies, and the documents you share from Drive |
| Business Memory | What each customer said on phone, website chat, WhatsApp, text and email; what happened before; what's still outstanding |
| Business Execution | Your AI staff acting on it: booking jobs, following up, sending, and updating your connected apps, within the limits you set |
You choose which employees use the brain and what each may see. It's stored in Canada and belongs to your business.
Explore the Business Brain →Under the hood: the Business Brain is Loquent's operational brain. It connects your tools, keeps your business's memory current, and lets each AI employee act on it within the limits you set.
Straight about it
What they'll do, and what they won't.
They will
- Answer calls, chats, WhatsApp and texts as your business
- Book jobs and appointments into your calendar
- Follow up leads and quotes by text and email
- Write newsletters and social posts for you to approve
- Find new prospects and keep your lead sheet current
- Pass a caller to you when it matters
They won't
- Send anything you've told them to hold for your approval
- Make up a price, an offer or a promise you didn't give them
- Cold-call anyone
- Text people who haven't agreed to it, or keep going after STOP
- Touch an app you didn't connect
- Pretend to be a person when asked
Needs you NORTHBEAM PLUMBING & HEATING
4 waitingSend Sarah Mitchell the furnace repair quote, $640
December newsletter to 214 customers, Tuesday 9:00
First message of the new quote follow-up routine
David Chen asked to speak to you about a leak warranty
Needs you: anything you've told your AI staff to hold waits here for your yes.
Ready-made routines
Switch one on with a tap.
- Reply to after-hours chat leads
- Chase quotes with no answer
- Send your booking link to people who didn't book
- Ask for a review after each appointment
- Follow up leads by email, up to 3 times
- Respect "stop contacting me"
Prefer a hand? Book a 30-minute setup call. We hire your first employee together, connect your phone and inbox, and make a test call.
Ask
Tell your team anything, or ask about the business
On the web
Every routine, one tap away.
Straight answers
Questions
- Can AI answer my business phone?
- Yes. Your AI Sales Coordinator picks up, finds out what the caller needs, offers two times and books the job. When it matters, it passes the caller to you.
- Do I need new software or a new phone?
- No. It works with the number, inbox and calendar you have.
- Can I start with one employee?
- Yes. Most businesses start with the AI Sales Coordinator and add others later.
- Can I turn it off?
- Any time, from your phone.
- Is it a person or AI?
- AI, and it says so when asked.
Start free on your own, or book a setup call.
No card needed. Hear it answer your phone in minutes.