Business Brain
One Business Brain. An entire AI team.
Every AI employee you hire works from one brain: what your business knows, what your customers said, and the work that's been done. It's stored in Canada, and it belongs to your business.
- Data stored in Canada
- Security verified by Google
- You decide what needs your approval
Brain
Business Knowledge
It learns your business before it talks to a customer.
Your AI staff start from what your business actually says and does, not from guesses.
- Reads your website or Google listing: services, hours, service area
- Reads the documents and folders you share from Drive
- Holds the facts you confirm: prices, policies, what you never quote
- Asks you a question when something's missing, instead of making it up
Business Brain NORTHBEAM PLUMBING & HEATING
88% readyKnowledge sources
Your website
Services, hours, service area
Google Drive · Price list 2026
Read 2 minutes ago
Gmail · customer emails
Folders you chose
What it knows
2 questions to answer
Do you service tankless water heaters?
Business Memory
It remembers every customer, on every channel.
What a customer said on the phone on Monday is there when they text on Thursday.
- Every conversation on phone, website chat, WhatsApp, text and email, in one place
- A customer who calls back is greeted with what they asked last time
- What's still outstanding: a quote waiting, a visit to confirm, a call back promised
Caller
Hi, it's Sarah Mitchell again.Business Brain
Sarah Mitchell
Customer since March · Kitsilano
Last time · Tue
Furnace repair quote, $640Asked about
Weekend visitsBusiness Execution
It gets the work done in the apps you already use.
Your AI staff act on what the brain knows, within the limits you set.
- Books jobs and appointments into Google or Zoho Calendar
- Follows up leads and quotes by text and email, through routines you approve
- Keeps your lead sheet and CRM up to date
- Anything you've told it to hold waits for your approval
Work done today NORTHBEAM PLUMBING & HEATING
Google Sheets
Added 14 property managers to Prospects
Google Calendar
Booked a furnace repair · Sarah Mitchell · Tue 10:00
You stay in charge of it
Your brain, your rules.
- Choose which folders and inboxes it reads
- Correct or remove any fact it holds
- Choose which employees use it, and what each may see
- Disconnect an app and its access is deleted
Learns from the apps you use
- Gmail
- Google Calendar
- Google Drive
- Google Docs
- Google Sheets
- Google Slides
- Zoho
- Zapier
- Messenger
Under the hood: the Business Brain is Loquent's operational brain. It connects your tools, keeps your business's memory current, and lets each AI employee act on it within the limits you set.
Straight answers
Questions about the Business Brain
- What does it read?
- Only what you connect: your website or Google listing, the Drive folders and inboxes you choose, and the conversations your AI staff have with customers.
- Can I see what it knows?
- Yes. Every fact is listed in your office, and you can ask in Ask: "What do you know about our visit fee?"
- What if it's wrong?
- Correct it in a sentence, or remove the fact. Every AI employee works from the corrected version.
- Where is it stored?
- In Canada. It belongs to your business. Some work, like phone calls and the AI models, runs through trusted providers outside Canada.
Give your team a brain.
Start free in minutes, or book a setup call with our team.